Lynne
Rating:
5 out of
5
Have used this site and florist numerous times and my brother and sister in law have been thrilled with their gifts. Excellent service
Lynne - 4th Jun
Karen
Rating:
4 out of
5
My daughter was thrilled with her gift, the flowers were beautiful, they came in a bucket she adores and I’ve been informed the chocolates were delicious
Karen - 25th Apr
Steven
Rating:
5 out of
5
Customer awarded 5 stars.
Steven - 23rd Apr
Liz
Rating:
5 out of
5
Customer awarded 5 stars.
Liz - 11th Apr
Geetha
Rating:
5 out of
5
Very Good service!
Geetha - 8th Apr
Sarah
Rating:
5 out of
5
Flowers were exactly as per the image online, delivery was on time.
Sarah - 2nd Apr
Charlotte
Rating:
5 out of
5
What a great service!! Thank you very much for all your help. The flowers were beautiful and just what I wanted.
Charlotte - 31st Mar
Lauren
Rating:
5 out of
5
Ordered flowers online for my mum in Costa Teguise as we are in Belfast. 1st class service, the florist kept in touch via email. Will definitely use again. X
Lauren - 31st Mar
Nina
Rating:
5 out of
5
Very happy with everything. I've used Serenity before and I'll do so again.
Nina - 27th Mar
Cantwell
Rating:
5 out of
5
Customer awarded 5 stars.
Cantwell - 25th Mar
Anna
Rating:
5 out of
5
Gorgeous plant delivered. I’ll definately use them again
Anna - 5th Mar
Joe
Rating:
5 out of
5
Well presented and exactly as described
Joe - 25th Feb
Helen
Rating:
5 out of
5
The pink orchid delivered to my friend for her birthday was beautiful - I will definitely order again - thankyou
Helen - 22nd Feb
Adrian
Rating:
5 out of
5
Fantastic display, great value for money.
Adrian - 21st Feb
Josh
Rating:
5 out of
5
Customer awarded 5 stars.
Josh - 1st Feb
Johan
Rating:
5 out of
5
Worked pefectly, flowers look even better IRL than picture on web page :)
Johan - 23rd Jan
Jurijs
Rating:
4 out of
5
Delivered in time, good service!
<br/>Thanks from Latvia!
Jurijs - 5th Dec 2018
Jenny
Rating:
5 out of
5
Excellent Service and Beautiful flowers
Jenny - 5th Oct 2018
Justin
Rating:
1 out of
5
Absolutely disgusted! The product delivered is nothing like the product ordered & I will be discussing this further on Monday & demanding refund
Justin - 16th Sep 2018
William
Rating:
5 out of
5
Looked great!
William - 31st May 2018
Kater
Rating:
5 out of
5
Have been using Flowers by Serenity for years. Always first class service and quality flowers and plants.
Kater - 17th May 2018
Wilson
Rating:
5 out of
5
Beautiful presentation of flowers, which have lasted well.
Wilson - 11th Apr 2018
Wilson
Rating:
5 out of
5
Very fresh flowers beautifully presented
Wilson - 10th Apr 2018
Michelle
Rating:
5 out of
5
Fantastic service - delivered when my address was slightly less than perfect. Highly recommended.
Michelle - 11th Mar 2018
Lucy
Rating:
5 out of
5
Fabulous friendly service. Very accommodating for a special Mothers Day Delivery.
Thank you
Lucy - 11th Mar 2018
Angela
Rating:
5 out of
5
Thank you Serenity for all your help and prompt delivery. My friends were delighted with their surprise gift of wine and chocolates to help get their holiday off to a good start. Maybe it would be good to also have the choice of swapping the teddy for some crackers and cheese!
Angela - 21st Feb 2018
Jason
Rating:
5 out of
5
Lovely arrangement my partner was overwhelmed thankyou for your professionalism and knowing what people want
Jason - 14th Feb 2018
Spingies
Rating:
5 out of
5
Perfect. We Send Nice flowers from Germany Tor Costa teguise. Everything was exzellent. Trank you!
Spingies - 23rd Nov 2017
Dermot
Rating:
5 out of
5
Exactly as described on website
Dermot - 26th Sep 2017
Bernard
Rating:
5 out of
5
A top quality service, excellent preentation and quality
Bernard - 22nd Sep 2017
Richard
Rating:
5 out of
5
I've not seen the product, but I'm told they're lovely!
Richard - 7th Aug 2017
Gary
Rating:
5 out of
5
Great qaulity my mum was very happy
Gary - 30th Jun 2017
Cheryl
Rating:
4 out of
5
They were gratefully received...
Cheryl - 4th Jun 2017
Will
Rating:
5 out of
5
Great florist, excellent service. Have used before and will certainly use again. Thanks
Will - 27th May 2017
Will
Rating:
5 out of
5
Next day, Saturday delivery was no problem. My father was so pleased with his birthday gift. Will use again soon. Highly recommended
Will - 7th May 2017
Simon
Rating:
5 out of
5
No complaints. Everything arrived as promised.
Simon - 27th Apr 2017
Magaldi
Rating:
5 out of
5
We sent them to my cousin on her wedding day and she was very surprised. They actually rang her in the morning to make sure that they were going to be home to receive them.I was sent a photo of the flowers and was very pleased that they were exactly what we had ordered.
Magaldi - 23rd Apr 2017
Olga
Rating:
5 out of
5
Excellent service, this is the 2nd time I have used Serenity to deliver Mother's Day flowers to my Mam in Costa Teguise and they delivered a beautiful bouquet and chocolates. Highly recommended
Olga - 28th Mar 2017
Claire
Rating:
5 out of
5
Amazing flowers sent to our Mother in Lanzerote from ordering in the U.K. She cried when they arrived so a definite five stars from us!!
Thanks Serenity
Claire - 26th Mar 2017
Wendy
Rating:
5 out of
5
Customer awarded 5 stars.
Wendy - 7th Mar 2017
Valdes
Rating:
4 out of
5
For order overseas i was very pleased with the customer service and the products. my husband was very surprised and thankful.. once again Thank you!!!!!
Valdes - 16th Feb 2017
Healy
Rating:
5 out of
5
When I got one digit of the phone number incorrect every effort was made to sort out the situation. The flowers were delivered on time without any fuss... Thank You.
Healy - 15th Feb 2017
Nina
Rating:
5 out of
5
My friend was very happy for the Christmas plant and champagne which were delivered as promised.
Nina - 5th Jan 2017
Wilson
Rating:
5 out of
5
I'm told the flowers were very nice. Did not see them personally
Wilson - 5th Jan 2017
Iain
Rating:
5 out of
5
Lovely flowers and presentation box
Iain - 4th Jan 2017
Aimee
Rating:
5 out of
5
The flowers looked lovely. My parents were thrilled. My mum sent me a pic the other day saying they were still going strong and they were delivered on Christmas Eve!
Aimee - 4th Jan 2017
Kozocsa
Rating:
1 out of
5
Dear Direct Florist,
<br/>
<br/>It was a huge disappoint for me, my girlfriend just sent me a photo, but for 50 EUR She meanly recived 3 roses and some kind of pot, it is absourd i will not use your service in the future and i wil not recomend for no one.
<br/>
<br/>Regards István
Kozocsa - 10th Oct 2016
Avril
Rating:
5 out of
5
wonderful, perfect
Avril - 26th Jul 2016
Wilson
Rating:
5 out of
5
Flowers delivered on schedule. I am told that they are beautiful.
Wilson - 8th May 2016
Chadwick
Rating:
5 out of
5
Beautiful roses in a lovely arrangement.
Chadwick - 27th Apr 2016
Kater
Rating:
4 out of
5
Good
Kater - 11th Mar 2016
Rowena
Rating:
5 out of
5
Excellent
Rowena - 8th Mar 2016
Sonya
Rating:
5 out of
5
My friend was delighted with her flowers
Sonya - 2nd Mar 2016
Celia
Rating:
5 out of
5
On the upside, the florist in Lanzarote offered really beautiful arrangements, much nicer than those on Interflora. They were much appreciated by the recipients.
Celia - 28th Feb 2016
Lawlee
Rating:
5 out of
5
Excellent products
Lawlee - 25th Feb 2016
David
Rating:
5 out of
5
The recipient was very happy with the quality of the flowers received.
David - 5th Feb 2016
Etchells
Rating:
4 out of
5
I'd have liked to receive an email with a photo of the flowers that were put together so I could see what my friend received - without such I am unable to personally give an exact rating... which could have been an "excellent". As my friend thought they were 'beautiful' I have given a "good".
Etchells - 23rd Jan 2016
Maggie
Rating:
5 out of
5
Fantastic beautiful fresh flowers will use again xx
Maggie - 20th Jan 2016
Joanne
Rating:
5 out of
5
My only comment would be. It would of been excellent if they had rang me also to get the required information needed to deliver on time!
Joanne - 8th Jan 2016
Tracey
Rating:
4 out of
5
Customer awarded 4 stars.
Tracey - 23rd Nov 2015
Nina
Rating:
5 out of
5
Great service. I ordered a fruit basket, with a teddy and a Get well" baloon, for a very sick friend. I was so pleased to be sent s photo of him and a much bigger fruit basket than on the web.site, filled with strawberries and many other temting looking fruits. Lovely presented and my friend was delighted. I've used Direct2florist, Flowers by Serenety, Tequise, Lanzarote before and will do so again."
Nina - 23rd Oct 2015
Eileen
Rating:
5 out of
5
very pleased with the service.
Eileen - 19th Oct 2015
K
Rating:
5 out of
5
Excellent product and my mum was very happy with her surprise. would certainly use Serenity again.
K - 19th Sep 2015
Sharon
Rating:
5 out of
5
Beautiful flowers and great service
Sharon - 2nd Sep 2015
Neil
Rating:
5 out of
5
The orchid was in great condition. full of flowers.
Neil - 24th Aug 2015
Helen
Rating:
4 out of
5
Small selection to choose from but recipient was happy with her flower .
Helen - 17th Aug 2015
Grennan
Rating:
4 out of
5
Most pleased with the service and the efficiency.
Grennan - 9th Jul 2015
Craig
Rating:
5 out of
5
Ordered 11 am delivered same afternoon quality service
Craig - 2nd Jun 2015
Luke
Rating:
5 out of
5
Brilliant service ! Gf loved the flowers :)
Luke - 27th May 2015
Jo
Rating:
5 out of
5
Customer awarded 5 stars.
Jo - 27th May 2015
L
Rating:
5 out of
5
recipient was absolutely thrilled with this gift. Thank You
L - 27th May 2015
White
Rating:
5 out of
5
Great!
White - 26th May 2015
David
Rating:
5 out of
5
Customer awarded 5 stars.
David - 4th May 2015
James
Rating:
5 out of
5
A birthday surprise and really appreciated
James - 30th Apr 2015
Helen
Rating:
5 out of
5
Great service and a beautiful gift! Can't recommend highly enough.
Helen - 22nd Apr 2015
Marino
Rating:
5 out of
5
Excellent
Marino - 24th Mar 2015
Katherine
Rating:
5 out of
5
Flowers were beautiful, thank you!
Katherine - 12th Mar 2015
Paul
Rating:
5 out of
5
Our Mother was really pleased with flowers
Paul - 12th Mar 2015
Hilary
Rating:
5 out of
5
The flowers were beautiful x we chose the florists own choice and they were so bright and pretty x mum was thrilled to receive these and shared them with us on FaceTime x
Hilary - 11th Mar 2015
John
Rating:
5 out of
5
Nice arrangement and colour
John - 10th Mar 2015
Jacek
Rating:
5 out of
5
Customer awarded 5 stars.
Jacek - 9th Mar 2015
Julia
Rating:
5 out of
5
Beautiful flowers
Julia - 27th Feb 2015
Kavangah
Rating:
5 out of
5
Beautiful as always
Kavangah - 24th Feb 2015
Wayne
Rating:
5 out of
5
Absolutley perfect service.
My order was delivered on time even though i was uncertain i had given the correct address details.
My wife was very happy.
I will be using this service again. Thankyou so much
Wayne - 14th Feb 2015
Resch
Rating:
4 out of
5
I haven't seen the flowers, but the person I send them found them very pretty :-)
Resch - 13th Feb 2015
Allan
Rating:
5 out of
5
Thank you for your efficiency and the excellent product you sent to my wife. I shall use you again and recommend your company !
Allan - 11th Feb 2015
Ilmo
Rating:
5 out of
5
Everything went as planned, I was really satisfied with the service, packaging and the products
Ilmo - 10th Feb 2015
Adrian
Rating:
5 out of
5
Customer service second to none. Great choice of products.
Adrian - 7th Feb 2015
Craig
Rating:
5 out of
5
Very impressed with the flowers and service provided
Craig - 4th Feb 2015
Demot
Rating:
5 out of
5
Beautiful
Demot - 30th Jan 2015
Shafie
Rating:
5 out of
5
My girlfriend loves the flowers! They are so beautiful.
Shafie - 21st Jan 2015
Buckle
Rating:
5 out of
5
Flowers were delivered when I requested & looked exactly the same as the picture i saw so overall I was very pleased & would definatly use again
Buckle - 15th Jan 2015
Michelle
Rating:
5 out of
5
Great value for money, we have used this florist on two occasions now and will definitely use them again
Michelle - 12th Jan 2015
Trevor
Rating:
5 out of
5
Beautiful
Trevor - 18th Dec 2014
Taylor
Rating:
5 out of
5
Excellent service flowers delivered on time
Taylor - 11th Dec 2014
Kim
Rating:
4 out of
5
Great service .
Kim - 11th Nov 2014
Mary
Rating:
5 out of
5
Lovely flowers.Excellent service.
Mary - 2nd Nov 2014
Sophie
Rating:
5 out of
5
Excellent service! Fantastic staff, quick delivery.
Sophie - 22nd Oct 2014
Dolling
Rating:
5 out of
5
Beautiful flowers
Dolling - 26th Sep 2014
Jacqueline
Rating:
5 out of
5
My Aunt was delighted with the flowers. Thank you.
Jacqueline - 13th Sep 2014
Iain
Rating:
5 out of
5
My friend got flowers chocolates wine and a teddy she was really impressed with what she got and the way it was presented
Iain - 12th Sep 2014
Sharon
Rating:
4 out of
5
Good flowers and service
Sharon - 9th Sep 2014
Bates
Rating:
5 out of
5
I was sent a photo of the flowers my friends received. They were absolutely gorgeous. I was quite nervous as the price was a bit more than I wanted to pay by on seeing them, I feel very pleased and happy.
Bates - 21st Aug 2014
Steedman
Rating:
5 out of
5
My wife loved the surprise bouquet, beautifully arranged too!
Steedman - 5th Aug 2014
Valerie
Rating:
5 out of
5
Excellent service!
Valerie - 12th Jul 2014
Maidment
Rating:
5 out of
5
recipient more than pleased
Maidment - 11th Jul 2014
Helen
Rating:
5 out of
5
Fantastic service. Good price and perfect for reaching a friend abroad. Would definitely recommend and use again.
Excellent!!!
Helen - 10th Jun 2014
John
Rating:
5 out of
5
Outstanding products. Wife absolutely delighted.
John - 26th May 2014
Brenda
Rating:
4 out of
5
I did not see flowers - but my friend was very plaesed
Brenda - 17th Apr 2014
Philippa
Rating:
5 out of
5
Customer awarded 5 stars.
Philippa - 15th Apr 2014
Janette
Rating:
5 out of
5
My friend says the flowers were beautiful!
Janette - 31st Mar 2014
Donald
Rating:
5 out of
5
Great, my mum really delighted. Fast easy to use service. Defo recommend
Donald - 25th Mar 2014
Louise
Rating:
5 out of
5
Beautiful flowers
Louise - 25th Mar 2014
Ann
Rating:
5 out of
5
Comment from lady who received the flowers... they were beautiful
Ann - 16th Mar 2014
Jayne
Rating:
5 out of
5
Delighted with both the service and the quality of the flowers.
Jayne - 13th Mar 2014
Kater
Rating:
5 out of
5
First class - been using this florist for years.
Kater - 8th Mar 2014
Monica
Rating:
5 out of
5
They emailed me and asked if they could deliver one day later as they had fresh flowers coming in. I liked that.
Monica - 8th Mar 2014
Lerryn
Rating:
5 out of
5
My Step mum was so happy with her Birthday flowers. Have used Flowers by Serenity on a few occasions, and each time I couldn't fault them.
Lerryn - 7th Mar 2014
Tina
Rating:
5 out of
5
Great communications from lanzarote, easy transaction. Cousin very impressed by fruit basket, lovely..
Tina - 28th Feb 2014
Morris
Rating:
4 out of
5
Very good
Morris - 19th Feb 2014
Paul
Rating:
5 out of
5
Exceedingly superb, enjoyed by the receiver
Paul - 15th Feb 2014
Kerins
Rating:
5 out of
5
Will order from this shop again. Great value and went beyond what I expected
Kerins - 14th Feb 2014
Storey
Rating:
5 out of
5
Look and smelled great!
Storey - 13th Feb 2014
Yves
Rating:
5 out of
5
Serenity was really amazing. They asked for contact details locally to verify. Even though they had difficulties with finding the address....they went on and delivered; thank you! :)
Yves - 11th Feb 2014
Adrian
Rating:
5 out of
5
Fantastic customer service exceeded every expectation. I was kept up to date at every stage, they could not be more helpful. I would recommend them without hesitation.
Adrian - 10th Feb 2014
Karen
Rating:
5 out of
5
Customer awarded 5 stars.
Karen - 9th Feb 2014
Mark
Rating:
5 out of
5
A wonderful service. The florist had to try three times to deliver and communicated with me throughout. If every business was as customer orientated, the world would be a better place.
Mark - 28th Jan 2014
Richard
Rating:
5 out of
5
Delivered as promised - recipient delighted. No issues whatsoever and lovely to deal with.
Richard - 26th Jan 2014
Harvey
Rating:
5 out of
5
I've got the happiest aunt in the world.
Perfect service
Thanks a million
Harvey - 21st Jan 2014
Harrison
Rating:
4 out of
5
ok. all good.
Harrison - 19th Jan 2014
Victoria
Rating:
5 out of
5
Fantastic personal service from Glyn. Many thanks for all your help! I would certainly recommend!
Victoria - 16th Jan 2014
Hillery
Rating:
5 out of
5
Excellent service. Very happy. Definately use again.
Hillery - 11th Jan 2014
Daniel
Rating:
5 out of
5
Great service! both from the UK service and the local shop.
Would highly recomend it if you need to send a present to someone abroad.
Daniel - 26th Dec 2013
Carol
Rating:
5 out of
5
lovely photo, one delighted recipient!
Thank you so much
Carol - 24th Dec 2013
Ross
Rating:
5 out of
5
Perfect. Great service. Recommended. I am a repeat customer & praise them highly.
Ross - 23rd Dec 2013
Michelle
Rating:
5 out of
5
A christmas gift for parents and they were delighted with them.
Michelle - 23rd Dec 2013
Cameron
Rating:
5 out of
5
Arrived as ordered on time. Smooth transaction.
Cameron - 21st Dec 2013
Madeline
Rating:
5 out of
5
They go above and beyond delivering to a boat.
Madeline - 9th Dec 2013
George
Rating:
5 out of
5
Order received as requested and on time. Beautifully presented and well appreciated. Many thanks
George - 24th Nov 2013
Chris
Rating:
5 out of
5
Really impressed, great service and a lovely surprise for my friend to receive on holiday.
Chris - 18th Nov 2013
And
Rating:
5 out of
5
Called to check address was correct. Thorough and good customer care.
And - 16th Nov 2013
Caitriona
Rating:
5 out of
5
Site was easy to use. Flowers delivered on time. Get email of booking reference and when they are delivered you get another email with a delivery confirmation number. I would use them again
Caitriona - 25th Oct 2013
Lorraine
Rating:
5 out of
5
Thank you for your professional and speedy service.
Delivery on the Island of Lanzarote were without any problems.
Many Thanks.
Lorraine - 23rd Oct 2013
Bengl
Rating:
5 out of
5
Flowers and gifts were great!
Bengl - 21st Oct 2013
Brindley
Rating:
4 out of
5
This is the second time using this florist. Again the delivered product is excellent. Sadly, just like last year, the florist contacted the recipient to ask where the address is instead of asking me or simply looking at a map, somewhat spoiling the surprise.
Brindley - 28th Jul 2013
Sonia
Rating:
5 out of
5
As usual, fantastic service, great flowers, Lanzarote's best florist in my opinion.
Sonia - 21st Jul 2013
Tony
Rating:
5 out of
5
Customer awarded 5 stars.
Tony - 26th Jun 2013
Taylor
Rating:
5 out of
5
Beautiful flowers:-)
Taylor - 10th Jun 2013
Hageman-rowe
Rating:
5 out of
5
Serenity in Lanzarote provided an excellent service which went above and beyond, thank you Glyn
Hageman-rowe - 24th May 2013
Harvey
Rating:
3 out of
5
hick up regarding delivery, but eventually got my recipiant to ring and arrange delivery to herself!!!!!!
Harvey - 18th May 2013
Braden
Rating:
5 out of
5
They delivered the flowers perfectly! It was a great surprise for my girlfriend on her vacation. Beautiful roses and delicious chocolates. Thanks again!
Braden - 28th Apr 2013
Rosemary
Rating:
5 out of
5
Thank you so much for your excellent srevice
Rosemary - 28th Mar 2013
Griffiths
Rating:
5 out of
5
What fantastic service and by all accounts from my recipeient such beautiful flowers - thank you !
Griffiths - 17th Mar 2013
Cox
Rating:
5 out of
5
Thank you, you delivered on the day (Mothering Sunday) and my Mum was delighted with the bulb collection.
Cox - 11th Mar 2013
Olivia
Rating:
5 out of
5
Thank you so much for the prompt delivery of flowers to my Mum on Mothers Day. It was delivered a day ahead and on the Sunday of Mothers Day (Ireland), even though deliveries are Monday to Friday, and this order was very last minute!!!! The flowers were also generous and good quality. Much Appreciated. Olivia Gallagher
Olivia - 11th Mar 2013
Michael
Rating:
5 out of
5
Great service at short notice!
Michael - 11th Mar 2013
Hayley
Rating:
5 out of
5
Amazingly quick and looked lovely!
Hayley - 10th Mar 2013
Ronald
Rating:
5 out of
5
Excellent service will use again !!
Ronald - 26th Feb 2013
Bilgic
Rating:
5 out of
5
Great to work with, simple process, easy execution and great result!
Bilgic - 15th Feb 2013
Mark
Rating:
5 out of
5
Customer awarded 5 stars.
Mark - 14th Feb 2013
Tim
Rating:
5 out of
5
Excellent, friendly service as usual!
Tim - 14th Feb 2013
Anna
Rating:
5 out of
5
Customer awarded 5 stars.
Anna - 11th Feb 2013
Sarah
Rating:
5 out of
5
Thank you for a great service, my mum advises the flowers she received are delightful.
Sarah - 1st Feb 2013
Veronica
Rating:
5 out of
5
Customer awarded 5 stars.
Veronica - 22nd Dec 2012
Pauline
Rating:
5 out of
5
My sister in law was very pleased with her plant for her 65th birthday she said it was beautiful thank you for sending it so quickly good service will use you again
Pauline - 5th Dec 2012
Darragh
Rating:
5 out of
5
Very good service! Made long distance calls to try find location which was my error. Will definitely use again with the correct address though! Many thanks!
Darragh - 29th Nov 2012
Julie
Rating:
5 out of
5
I live in Stoke and ordered flowers to be delivered to my daughter on holiday in Lanzarote and celebrating her 21st birthday! Very pleased with the service I received and the flowers were beautiful would highly recommend flowers by serenity.
Julie - 18th Nov 2012
Jill
Rating:
5 out of
5
Superb service and beautiful flowers.
Jill - 30th Sep 2012
Gary
Rating:
5 out of
5
Absolutely Excellent service. I know Glyn from serenity went to quite some effort to get the exact flowers I wanted - They are my Mum's favourite - and I really do appreciate it.
Again - Excellent Service - Thank you so much.
Gary - 11th Sep 2012
Sheila
Rating:
5 out of
5
Thank you so much. Even though I forgot to give the house number your team found the house. My daughter is delighted with her gift. Fantastic service and especially beautiful presented gifts.
I will be back again for more.
Thank you
Sheila Moore
Sheila - 27th Aug 2012
Colin
Rating:
5 out of
5
Customer awarded 5 stars.
Colin - 15th Aug 2012
John
Rating:
5 out of
5
Thank you for a Fantastic service. I would highly recommend you.
John - 10th Aug 2012
Judith
Rating:
5 out of
5
Serenity were very helpful with a somewhat difficult delivery.
Thanks a lot! The orchid was much appreciated.
Judith - 1st Aug 2012
Atkinson
Rating:
5 out of
5
The personel service was brilliant with lots of communication. Thank you
Atkinson - 27th Jul 2012
Elaine
Rating:
5 out of
5
Glyn at Flowers By Serenity.net pulled out all the stops and did me proud !!
The recipient (and dog Pip) were thrilled at the special birthday gifts and flowers - and I especially liked the top quality, personal service given by Glyn and all at Serenity.
I might have been in London but dealing with the company was like having the friendly local flower shop just around the corner rather than being a teleforist miles away in Lanzarote.
An absolutely brilliant service - Thanks to Glyn !!
Regards - Elaine
Elaine - 19th Jul 2012
Louise
Rating:
5 out of
5
My daughter said the flowers were beautiful as always - thank you
Louise - 17th Jul 2012
Kim
Rating:
5 out of
5
Fantastic, even rang to make sure i would be happy with the flowers they put in bouquet
Kim
Surrey
England.
Kim - 9th Jul 2012
Ross
Rating:
5 out of
5
Dependable, friendly service and the quality is first class. Thanks Guys.
Ross - 16th Jun 2012
Allan
Rating:
5 out of
5
Excellent service, lovely flowers, really well presented - Thank you so much you made my wifes' birthday very special - Allan Day
Allan - 9th Jun 2012
Alexander
Rating:
5 out of
5
Customer awarded 5 stars.
Alexander - 7th Jun 2012
Lyndsay
Rating:
5 out of
5
Customer awarded 5 stars.
Lyndsay - 7th May 2012
And
Rating:
5 out of
5
Customer awarded 5 stars.
And - 24th Apr 2012
Maalouf
Rating:
5 out of
5
Thanks, very fast delivery :-)
Maalouf - 16th Apr 2012
Laura
Rating:
5 out of
5
Lovely flowers and great communication from florist when they had trouble delivering as the recipient had disappeared! They made a few attempts and she now has the flowers and is very pleased - thank you.
Laura - 10th Apr 2012
Stan
Rating:
5 out of
5
5 Stars- Ordered 3 AM (Spain time) and it was delivered the same day at 8 PM!!! Incredible. Roses were extra long stem and the best of the best of florist roses!!! Highly recommend! I am in California USA and ordered roses for delivery on Lanzarote, Canary Islands.
Stan - 7th Apr 2012
Lesley
Rating:
5 out of
5
excellent communication and lovely flowers thank you
Lesley - 25th Mar 2012
Susan
Rating:
5 out of
5
Brilliant service and beautifully arranged gift set I will definately use this florist again.
Susan - 22nd Mar 2012
Lynton
Rating:
5 out of
5
fantastic - very personal service
Lynton - 19th Mar 2012
Abby
Rating:
5 out of
5
Ever so friendly & helpful, despite it being a tricky delivery! Would definitely recommend.
Abby - 18th Mar 2012
Tim
Rating:
5 out of
5
Excellent service again, thank you.
Tim - 17th Mar 2012
Simon
Rating:
5 out of
5
Customer awarded 5 stars.
Simon - 15th Mar 2012
Nasia
Rating:
5 out of
5
excellent service, above and beyond my expectations. very happy indeed.
Nasia - 7th Mar 2012
Wendy
Rating:
5 out of
5
First class service always.
Wendy - 6th Mar 2012
Ann
Rating:
5 out of
5
Customer awarded 5 stars.
Ann - 5th Mar 2012
Ian
Rating:
5 out of
5
The flowers and champagne and chocs were excellent. My girlfriend loved them and was totally surprised to get them whilst working abroad. The hotel staff said it was the best presentation they had ever seen and asked for details of where I ordered them for future guest's use.
Ian - 24th Feb 2012
Victoria
Rating:
5 out of
5
Excellent Service - thank you
Victoria - 21st Feb 2012
L
Rating:
4 out of
5
Excellent service and so easy to order on line... Presentation was fantastic and recipients were delighted.... I requested a Sunday delivery and they were delivered on the day :)
Improvement Opportunity: When sending delivery confirmation I would add who signed for gift and time of arrival...... Keep up the good work....... I will deffo use your service again...
L - 20th Feb 2012
Peter
Rating:
5 out of
5
I am very impressed with the service I received from you. What I liked most was the amount of positive communication I got from you since I first placed my order up to the delivery.
Great service. I will be recommending you in the future.
Regards,
Peter.
Peter - 20th Feb 2012
Steve
Rating:
5 out of
5
Customer awarded 5 stars.
Steve - 19th Feb 2012
Freshwater
Rating:
5 out of
5
My wife was very pleased and impressed with the quality of the St Valentine??s package (ie.flower, chocs and cava).
Freshwater - 15th Feb 2012
Walker
Rating:
5 out of
5
Customer awarded 5 stars.
Walker - 14th Feb 2012
Newbert
Rating:
5 out of
5
WHAT A GREAT SERVICE!-MY FLOWERS WERE DELIVERED TO A SICK FRIEND ON THE OTHER SIDE OF THE PLANET INSIDE AN HOUR...Thanks!
Newbert - 10th Feb 2012
Tim
Rating:
5 out of
5
Fantastic, sincere service, thanks.
Tim - 8th Feb 2012
Aine
Rating:
5 out of
5
Lovely flowers and great service. Thanks
Aine - 8th Feb 2012
Marie
Rating:
5 out of
5
Customer awarded 5 stars.
Marie - 7th Feb 2012
Playford
Rating:
5 out of
5
Exceptional service, went to extraordinary efforts to deliver even when Customer was not contactable! Good and prompt communications throughout. Highly recommended!
Playford - 6th Feb 2012
Rosamund
Rating:
5 out of
5
Very pleased with both the flowers and the service - the florist was very helpful when I contacted them before ordering. Also appreciated the Direct2florist website which gave me confidence that the order would be fulfilled.
Rosamund - 5th Feb 2012
O
Rating:
5 out of
5
Excellent service, thank you!
O - 5th Feb 2012
Ian
Rating:
5 out of
5
Excellent service, would recommend them to friends & family. Went out of their way to make sure they were delivered on time. First class.
Ian - 20th Jan 2012
D
Rating:
4 out of
5
Customer awarded 4 stars
D - 17th Jan 2012
Rosalynn
Rating:
5 out of
5
Delivery on time and my mum loved the flowers, thank you
Rosalynn - 12th Jan 2012
Louise
Rating:
5 out of
5
I am so impressed with the efficiency of this florist. I ordered in the morning and by that evening (at the perfect time) my chosen flowers were delivered to my sister in Lanzarote. Fantastic service. Well done!!
Louise - 26th Nov 2011
Angela
Rating:
5 out of
5
Excellent product & service, highly recommended
Angela - 13th Nov 2011
Richard
Rating:
5 out of
5
Flowers were lovely. First Class.
Richard - 1st Nov 2011
Sarah
Rating:
5 out of
5
Excellent service. Thank you.
Sarah - 29th Oct 2011
Angela
Rating:
5 out of
5
excellent service, my mother is really pleased with the flowers. It made her day expecially as she is away from her family on her birthday thanks
Angela - 24th Oct 2011
Caroline
Rating:
5 out of
5
THANK YOU VERY MUCH. SHE WAS DELIGHTED WITH THE FLOWERS. WILL ORDER AGAIN.
Caroline - 17th Sep 2011
Jim
Rating:
5 out of
5
Superb service, these flowers were sent to my daughter's birthday, she lives in Lanzarote and this did concern me that they might not arrive or be delayed !
I should not have had any concerns as the chosen florist in Lanzarote was magnificent. My daughter was delighted and SO WAS I !!!
Well done to all concerned , YES I will be using you again AND recommending you to my family and friends.
Jim Sales
Jim - 23rd Aug 2011
Miranda
Rating:
5 out of
5
Really helpful service. I was worried about ordering flowers to be delivered in Lanzarote from the UK but it was really smooth. Serenity answered my email query promptly and then delivered on time as agreed. My cousin was delighted with the arrangement she received. Thank you!
Miranda - 14th Aug 2011
Jacqueline
Rating:
5 out of
5
Great service and communication. The recipient said the flowers were lovely and fresh. Thank you
Jacqueline - 13th Aug 2011
Kate
Rating:
5 out of
5
Absolutely amazing ,my friend who received the flowers was over the moon .I cant thank the florist enough .THANK YOU Kate xxxx
Kate - 6th Aug 2011
Samantha
Rating:
5 out of
5
Mny Thanks!!!!!!!
Samantha - 5th Aug 2011
Alex
Rating:
5 out of
5
Very helpful.
Alex - 25th Jul 2011
Jennifer
Rating:
5 out of
5
My sister has only been in Lanzarote for a few weeks - I was really pleased when I found a florest that could deliver there - She says the flowers are beautiful a real suprise - thankyou very much
Jennifer - 10th Jul 2011
Karen
Rating:
5 out of
5
All was lovely thanks :)
Karen - 9th Jul 2011
Dorothy
Rating:
5 out of
5
vERY IMPRESSED WITH THE FLOWERS AND PROMPT SERVICE THANK YOU
Dorothy - 24th Jun 2011
Chris
Rating:
5 out of
5
Customer awarded 5 stars.
Chris - 20th May 2011
Donna
Rating:
5 out of
5
Excellent service, prompt delivery and beautiful flowers.
Donna - 24th Apr 2011
June
Rating:
5 out of
5
To say I received excellent service would be an understatement!! The florist is an absolute diamond!! She personally delivered the flowers to my 81 yr old aunt in hospital in Lanzarote & spent time sitting chatting with her. She then phoned me in the UK to let me know she'd seen my aunt and how she was doing. She even added a 'get well' balloon to the delivery as an extra touch. At such a stressful time for the family, this florist stepped in and made things that little bit nicer. Can't thank her enough for what she did!!
June - 8th Apr 2011
Matthew
Rating:
5 out of
5
Arrived at the perfect time on the perfect day & were perfect flowers! Will most certainly use you again in the future!
Matthew - 3rd Apr 2011
Terry
Rating:
5 out of
5
On time & mum said flowers were loveley
Terry - 3rd Apr 2011
Dean
Rating:
5 out of
5
Excellent, very pleased - would use again. Thanks
Dean - 3rd Apr 2011
William
Rating:
5 out of
5
I've used these guys a number of times and are fantastic. My mum loves their flowers and says the displays were beautiful. Their communication is first class and they've even delivered on Mothering Sunday for me. I can't speak highly enough of them.
William - 3rd Apr 2011
Jacqueline
Rating:
5 out of
5
Excellent communication, delivery carried out as ordered, beautiful flowers; will definitely use Serenity again. Thank You.
Jacqueline - 2nd Apr 2011
Anne
Rating:
5 out of
5
This is the third time that I have used "Flowers by Serenity" and again I got exellent service at a great price. Thank you. ( Until next time )
Anne - 26th Mar 2011
Simon
Rating:
5 out of
5
thank you for quick delivery!
Simon - 13th Mar 2011
David
Rating:
4 out of
5
Prices have increased since I last used this florist. The service was good but the presentation of the flowers was not as good as previous deliveries.
David - 11th Mar 2011
Stuart
Rating:
5 out of
5
Excellent service, made my daughters day, would definately use again.
Stuart - 22nd Feb 2011
John
Rating:
5 out of
5
As ordered, and delivered on time. Excellent service - would not hesitate to use again.
John - 15th Feb 2011
Umaakant
Rating:
5 out of
5
Customer awarded 5 stars.
Umaakant - 15th Feb 2011
Cameron
Rating:
5 out of
5
Very good
Cameron - 14th Feb 2011
Knut
Rating:
5 out of
5
Excellent delivery
Knut - 14th Feb 2011
Raphael
Rating:
5 out of
5
everything was super
Raphael - 14th Feb 2011
Danielle
Rating:
5 out of
5
the service was excellent. Went above and beyond to get my order delivered despite problems due to the recipient being away.
Would really reccomend and definitly use again! Thanks
Danielle - 9th Feb 2011
Jennifer
Rating:
5 out of
5
Serenity florists were very helpful with me and had been to the address I asked them to deliver on twice with having no luck because no one was home. They then emailed me asking what to do and after I had asked for them to deliver the next day they then contacted the recipient and made arrangements for deliver. Thanks so much.
Jennifer - 19th Jan 2011
Carol
Rating:
5 out of
5
Excellent service - I for
Carol - 26th Dec 2010
Verlaeckt
Rating:
5 out of
5
Well done thank you
Verlaeckt - 24th Dec 2010
Denise
Rating:
5 out of
5
My friend was delighted with her "beautiful" flowers, which were delivered late afternoon as I reguested. It's a pity you didn't have the helium for the Happy Birthday balloon but she was very happy with the chocolates which were sent instead. I will definitely use Flowers by Serenity again.
Denise - 16th Dec 2010
Michael
Rating:
5 out of
5
Customer awarded 5 stars.
Michael - 21st Nov 2010
Robert
Rating:
5 out of
5
Customer awarded 5 stars.
Robert - 5th Nov 2010
Stephen
Rating:
5 out of
5
Customer awarded 5 stars.
Stephen - 11th Aug 2010
Valerie
Rating:
5 out of
5
A fantastic service thank you Elaine so much for making my daughters birthday so special
Valerie - 31st Jul 2010
Andreas
Rating:
5 out of
5
thanks for everything
Andreas - 28th Jul 2010
Steven
Rating:
5 out of
5
Many thanks to Glyn and team, truly a superb service that sets the standard
Steven - 7th Jun 2010
Simon
Rating:
5 out of
5
Super service again, thanks from England
Simon - 28th Apr 2010
David
Rating:
5 out of
5
Flowers were very well presented, the service was great.
David - 26th Mar 2010
Ann
Rating:
4 out of
5
Thank you. When I rang you you said they would be there in an hour but they arrived 2 hours later. It didn't matter though
Ann - 21st Mar 2010
Tony
Rating:
5 out of
5
Fantastically helpful and very fast delivery.
Tony - 19th Mar 2010
James
Rating:
4 out of
5
Customer awarded 4 stars.
James - 14th Mar 2010
Hayley
Rating:
5 out of
5
A great service that was easy to order and reasonable price too. Many Thanks.
Hayley - 11th Mar 2010
Linda
Rating:
5 out of
5
What can I say. They are absolutely stunning. My mum is over the moon, thank you
Linda - 5th Mar 2010
Ella
Rating:
5 out of
5
Customer awarded 5 stars.
Ella - 18th Feb 2010
John
Rating:
5 out of
5
I have used this shop before. Speedy service and an excellent product was delivered. Highly recommended!
Mr Angarrack, Cornwall UK.
John - 4th Feb 2010
Lynda
Rating:
5 out of
5
My daughter was highly delighted with the flower arrangement. Thank you for your excellent Christmas delivery
Lynda - 22nd Dec 2009
Kevin
Rating:
5 out of
5
5 star service, Kept fully informed by Direct2Florist and the local florist. Felt like personal service. Highly recommend and will be a returning customer. Thanks so much.
Kevin - 15th Dec 2009
Susan
Rating:
5 out of
5
My mother was thrilled with her flowers! it made her 70th birthday special. It is good to know you can get reliable service so far from home.
Susan - 27th Nov 2009
Kate
Rating:
5 out of
5
Excellent - I will use you again. Thank you for your efficiency.
Kate - 24th Nov 2009
Geraldine
Rating:
5 out of
5
Shop assistant kept in contact with me very regularly & was actually earlier than the time we agreed. very good service and well priced.
Geraldine - 13th Nov 2009
Annette
Rating:
5 out of
5
Although they had a problem with their vehicle and delivery did not happen on the day, they kept me informed and delivered first thing the next day. So I've given a 5 for their customer service which was excellent. Thanks
Annette - 1st Oct 2009
Helen
Rating:
5 out of
5
Very Very pleased lovely flowers beautiful, service first class
Helen - 16th Sep 2009
Paul
Rating:
5 out of
5
Great Service. Thanks for helping making someone happy.
Paul - 3rd Sep 2009
James
Rating:
5 out of
5
The people who run this shop are so lovely and polite. If you have any special requirements with delivery, or the flowers themselves, the team at Serenity Flowers will do everything they can to exceed your expectations. This is a florist run by people who clearly have a passion for the job and an understanding of just how important a bouquet of flowers can be.
James - 2nd Sep 2009
Gillian
Rating:
5 out of
5
Glyn of Serenity Flowers emailed me to tell me what was happening with the arrangement I ordered, and dealt with my error with the house number in a friendly and efficient way. Apparently the flowers were lovely. It made the problem of dealing with sending sympathy greetings from England to Lanzarote extremely simple. And so much cheaper and more personal than using Interflora. I would happily use this site again - hopefully for happier occasions than this one. Thank you. Gill
Gillian - 1st Sep 2009
Gareth
Rating:
5 out of
5
After initial problems with payment (not their fault) the florist was amazing in keeping me informed of what was going on. I do a lot of internet transactions and have never had service as good as I have with this florist. 12 out of 10 fantastic.
Gareth - 27th Aug 2009
Kieran
Rating:
5 out of
5
Thank you so very much the flowers you delivered to my daughter on her birthday where beautiful she said.As she is so far away it was lovely to be able to make her day special.I will definitely use your services again, many thanks.
Kieran - 31st Jul 2009
Declan
Rating:
5 out of
5
Great service. I had to contact florist by phone and she was fantastic to deal with. I much appreciate her help as the hospital would not allow flowers delivered.
Declan - 16th Jul 2009
And
Rating:
5 out of
5
The flowers were delivered to my daughter in Lanzarote, she said they were beautiful. The service was excellent and I shall definitely be using Direct2Florist again. Thank you. Louise Tillin
And - 16th Jul 2009
Michelle
Rating:
5 out of
5
Very lovely flowers and wonderful delivery. When they tried to deliver my Fathers Day flowers to my Dad in Lanzarote, they rang my mum for directions. Mum explained my dad was in Arrecife hospital, so they offered to take them there directly. Unbeknown to everyone, the hospital has a policy of no flowers, so the florist then bought them to my mum and dad's house in Playa Blanca. I ordered the flowers at about 1130pm the night before from America. My mum took a photo of the flowers to my dad in hospital, and he loved them!
Michelle - 26th Jun 2009